Terms of service

Effective Date: April 7, 2026

Welcome to Go NANI. These Terms & Conditions (“Terms”) govern your use of our website and the purchase of our products.

By accessing our website or placing an order, you agree to these Terms.

1. Use of Our Website

You agree to use this website for lawful purposes only. You may not:

  • Violate any laws or regulations

  • Attempt to gain unauthorized access to our systems

  • Interfere with the security or functionality of the website

  • Use our content, branding, or materials without written permission

We reserve the right to refuse service to anyone for any reason at any time.

2. Product Information & Availability

Go NANI products are handcrafted in small batches. Because of this:

  • Product availability may vary

  • Inventory may be limited

  • Products may sell out without notice

We reserve the right to discontinue products, modify formulations, update packaging, or adjust pricing at any time without prior notice.

We make every effort to ensure product descriptions and pricing are accurate. However, we reserve the right to correct errors or inaccuracies at any time.

3. Orders & Payment

By placing an order, you confirm that:

  • All information provided is accurate and complete

  • You are authorized to use the payment method submitted

All payments are processed securely through third-party payment providers.

We reserve the right to cancel or refuse any order at our discretion, including cases of suspected fraud or unauthorized activity.

4. Shipping & Delivery

Go NANI products are made in small batches. Processing times may vary depending on production schedules.

Estimated delivery times are not guaranteed and are subject to carrier delays.

Go NANI is not responsible for delays caused by:

  • Shipping carriers

  • Weather conditions

  • Incorrect shipping information

  • Events beyond our control

Risk of loss transfers to the customer once the order is delivered to the shipping carrier.

5. Returns & Refunds

Due to the perishable nature of our products, we do not accept returns.

Please refer to our Refund Policy for full details regarding damaged or incorrect orders.

6. Food & Allergen Disclaimer

Go NANI products contain tree nuts and dairy and are manufactured in a shared facility that processes other common allergens.

Customers are responsible for reviewing ingredient labels prior to consumption.

While we follow industry-standard sanitation procedures, we cannot guarantee that products are free from trace amounts of allergens.

Go NANI is not liable for allergic reactions or adverse effects resulting from product consumption.

Customers with food allergies should consult a qualified healthcare professional before consuming our products.

7. Intellectual Property

All content on this website, including but not limited to:

  • The Go NANI name

  • Logos

  • Product names

  • Designs

  • Photography

  • Copy and written content

is the property of Go NANI and may not be used, reproduced, distributed, or modified without prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Go NANI shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Loss of profits or revenue

  • Damages arising from misuse of our products

Our total liability shall not exceed the amount paid for the product in question.

9. Governing Law

These Terms & Conditions are governed by the laws of the State of California, without regard to conflict of law principles.

10. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to this page.

11. Contact Information

If you have any questions regarding these Terms & Conditions, please contact:

Go NANI
Email: care@gonani.com